Terms & Conditions
Effective Date: December 1, 2025
  • BBB
  • Carrier Authorized Dealer
  • NATE-Certified

Terms and Conditions

Effective Date: December 1, 2025

Welcome to apexheatingandair.com (“Site”), operated by Apex Heating & Air Conditioning (“Company”, “we”, “us”, or “our”). By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree to all terms, please do not use our Site.

1. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon the rights of others.
  • Transmit unauthorized advertisements or spam.
  • Interfere with the Site’s normal operation.

2. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

3. Customer Satisfaction Guarantees

We are committed to providing exceptional service and peace of mind. As part of this commitment, we proudly offer the following guarantees:

First Year HVAC Installation Guarantee

If your heating or cooling system experiences a breakdown within the first year after installation, and we are unable to restore service within 24 hours of your request, we will compensate you $500 for the inconvenience.

No-Surprise Pricing Guarantee

The price we quote is the price you’ll pay—no hidden fees or last-minute surprises. Any additional work required will be presented for approval in writing by the homeowner before it is performed.

Peace of Mind Guarantee

Your safety is our top priority. All technicians entering your home have passed thorough background checks to ensure the highest standards of professionalism and security.

4. Coupon Offer Terms

Unless explicitly stated otherwise on the coupon, promotional offers or discount coupons are not valid on emergency service calls. Coupons must be presented at the time of scheduling or service and cannot be applied retroactively. Only one coupon may be used per transaction unless specified.

5. Disclaimer

This Site is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the Site will be secure, error-free, or uninterrupted.

6. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the Site.

7. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the content, terms, or practices of any third-party sites.

8. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site constitutes acceptance of any modified terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us at:
info@apexheatingandair.com

SEe What Others Say About Us

    “Jason and his team did wonderful work.”
    “I like Apex Heating and air conditioning they are very down to earth folks from installation and fixing issues and as well pricing standpoint.”
    - Raj R.
    “These guys were top-notch.”
    “So glad we did! Great product, great service and they went above and beyond during the installation, even painting the gas lines to make it more attractive.”
    - Carol D.
    “I'm basically delighted with the experience!!! Thx again Jason (and Robin too) and Apex H&A/C, you folks are awesome!!!!”
    “Their entire staff seems very well trained in providing excellent customer service and I've always been able to depend on them.”
    - Ken A.
    “Indeed, I highly recommend Apex Heating & Air for all types of homes in the Triangle area.”
    “My experience with Apex Heating & Air installing a new gas pack was terrific. Jimmy did a great job in determining what would be the best size unit (tonnage) for our house.”
    - Harry H.
    “I've used Apex Heating and Air Conditioning several times, and I've always been happy with their service.”
    “The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don't overcharge.”
    - Dena M.

Why Choose Apex Heating And Air Conditioning?

  • Why NATE-certified Technicians?

    Apex Heating and Air Conditioning’s NATE-certified technicians mean you can rest assured you are getting the best installation and service for maximum comfort and economy in your heating and cooling system.

  • Energy and Manufacturer Rebates May Be Available

    There may be energy providers and manufacturer rebates to help you in the purchase of a new heating and air conditioning system for your home or business. Call Apex Heating and Air today to learn more.

  • Indoor Air Quality

    The health of your entire family depends on the air quality of your home. Apex Heating and Air can help improve the overall air quality of your home. Call us to find out how.

  • Payment & Financing Options

    Apex Heating and Air accepts a variety of payment methods and provides financing options for those who qualify. If you need repair service or require a new system, we have options for you!

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  • By submitting, you agree to receive text messages from Apex Heating And Air Conditioning at the number provided, including those related to your inquiry, follow-ups, and review requests, via automated technology. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency may vary. Reply STOP to cancel or HELP for assistance. Acceptable Use Policy