Emergency HVAC Services Keeping Our Community Comfortable

Providing the Triangle with quality emergency repair, scheduled maintenance, or new installation of air conditioning and heating systems for over 50 years.

We Are Ready To Help You

Emergency HVAC Service in Apex

24/7 Emergency HVAC Service for Apex Homes & Businesses

A heating or cooling breakdown can happen at any hour. Apex Heating And Air Conditioning provides 24/7 emergency HVAC service in Apex for homeowners, business owners, and property managers who need to restore indoor comfort.

We respond to emergencies involving heating systems, central air conditioners, heat pumps, and ductless mini-split systems. Same-day and weekend appointments are available, and we’ve answered emergency air conditioning repair calls in Apex since 1969.

Call (984) 229-8997 now for emergency HVAC service. We’ll take your call at any time of day and dispatch a technician as quickly as possible.

When to Request Emergency HVAC Repair in Apex

A complete heating system or air conditioner failure warrants prompt attention, especially when indoor conditions affect occupants, customers, employees, or temperature-sensitive operations. Problems involving electrical components, refrigerant, or combustion systems shouldn’t be handled without proper training.

Call for service if you notice any of these heating problems:

Complete system failure or no heat output
Furnace ignition failure or a pilot light that won’t stay lit
Suspected heat exchanger damage
Gas smells or other unusual odors
Electrical failure or repeated loss of power
Heat pump malfunction or thermostat errors
Banging, rattling, or grinding noises

If you smell gas, leave the property and contact the appropriate emergency authority or utility provider from a safe location. Once the immediate danger has been addressed, we can evaluate the equipment.

Emergency cooling problems can include:

A system that has stopped operating
Equipment that runs without producing cool air
A suspected refrigerant leak
Frozen evaporator coils
A failed compressor or electrical components
Unusual noises or smells
A malfunctioning thermostat

Our emergency cooling service covers central air conditioners, heat pumps, and ductless mini-split systems. Because a heat pump provides both heating and cooling, a malfunction can require urgent service in either season.

SEe What Others Say About Us

“Jason and his team did wonderful work.”
“I like Apex Heating and air conditioning they are very down to earth folks from installation and fixing issues and as well pricing standpoint.”

- Raj R.
“These guys were top-notch.”
“So glad we did! Great product, great service and they went above and beyond during the installation, even painting the gas lines to make it more attractive.”

- Carol D.
“I'm basically delighted with the experience!!! Thx again Jason (and Robin too) and Apex H&A/C, you folks are awesome!!!!”
“Their entire staff seems very well trained in providing excellent customer service and I've always been able to depend on them.”

- Ken A.
“Indeed, I highly recommend Apex Heating & Air for all types of homes in the Triangle area.”
“My experience with Apex Heating & Air installing a new gas pack was terrific. Jimmy did a great job in determining what would be the best size unit (tonnage) for our house.”

- Harry H.
“I've used Apex Heating and Air Conditioning several times, and I've always been happy with their service.”
“The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don't overcharge.”

- Dena M.

View More Reviews

What to Expect During an Emergency HVAC Service Call

We answer emergency calls 24 hours a day and dispatch a technician as quickly as possible. Timing depends on current call volume and service conditions, so we confirm availability rather than promise an arrival window in advance.

Once on site, our technician diagnoses the problem and explains the findings in plain language. Before making a decision, you’ll understand what failed and whether repair or replacement is the practical next step.

Our technicians don’t work on commission, so their recommendations reflect the equipment’s condition and available service options rather than a sales incentive. If replacement is worth considering, we can explain the costs and likely results of repairing the existing system versus installing new equipment.

Options for Managing Unexpected HVAC Costs

For heating emergencies, we explain pricing before work proceeds. You won’t find surprise charges added to the agreed work at the end of the service.

A major repair or system replacement may be an expense you didn’t plan for. Financing through Synchrony is available to help qualified customers manage eligible HVAC costs. We can also identify manufacturer or energy rebates and incentives that may apply.

Eligibility, terms, and available incentives vary. We’ll answer your questions about financing and relevant rebates so you can review your options before deciding how to proceed.

Qualified Technicians for Urgent HVAC Decisions

Across Apex and the surrounding region, our experience includes urgent residential and commercial calls involving heating, air conditioning, heat pump, and ductless equipment.

Our NATE-certified technicians have demonstrated their HVAC service knowledge through industry testing. They’re also licensed and insured, providing qualified support when a system problem requires prompt diagnosis.

Recognized Service Credentials

We’re a Factory Authorized Carrier® Dealer and received the 2019 Carrier President’s Award for service excellence. Our company is also accredited by the Better Business Bureau with an A+ rating.

During an emergency, we put those qualifications to work by evaluating the equipment, explaining the problem clearly, and offering repair or replacement guidance without commission-based pressure.

Request Emergency HVAC Service

Residential and commercial customers can contact us for emergency HVAC repair in Apex at any hour. Tell us what the system is doing, which areas of the property are affected, and whether you’ve noticed odors, electrical problems, leaks, or unusual sounds.

You can reach us by phone or submit our contact form. Calling is the most direct option when a system problem requires immediate attention.

Call (984) 229-8997 now to request 24/7 emergency HVAC service from Apex Heating And Air Conditioning.

Preventive HVAC Service After an Emergency

After urgent repairs are complete, preventive maintenance provides a scheduled opportunity to inspect your equipment and address service needs. We offer service agreements and twice-yearly preventive maintenance plans for heating and cooling systems.

Our heating services include inspection, maintenance, repair, and installation. We provide the same range of services for air conditioners, from routine inspections to full system installation.

We also provide dedicated solutions for heat pumps and ductless mini-split systems. These systems differ from conventional furnace and central air conditioner combinations, so service should reflect their specific design and operation.

Preventive maintenance can’t eliminate every breakdown, but it creates a regular schedule for evaluating your equipment and addressing developing concerns before the next emergency.

Why Choose Apex Heating And Air Conditioning?

Why NATE-certified Technicians?

Apex Heating and Air Conditioning’s NATE-certified technicians mean you can rest assured you are getting the best installation and service for maximum comfort and economy in your heating and cooling system.
Energy and Manufacturer Rebates May Be Available

There may be energy providers and manufacturer rebates to help you in the purchase of a new heating and air conditioning system for your home or business. Call Apex Heating and Air today to learn more.
Indoor Air Quality

The health of your entire family depends on the air quality of your home. Apex Heating and Air can help improve the overall air quality of your home. Call us to find out how.
Payment & Financing Options

Apex Heating and Air accepts a variety of payment methods and provides financing options for those who qualify. If you need repair service or require a new system, we have options for you!

Reach Out Today FOr Service

First Name
Please enter your first name.
Last Name
Please enter your last name.
Phone
Please enter your phone number.

This isn't a valid phone number.
Email
Please enter your email address.

This isn't a valid email address.
Address
Please lookup your address.
Are you a new customer?
Please make a selection.
How can we help you?
Please enter a message.
By submitting, you agree to receive text messages from Apex Heating And Air Conditioning at the number provided, including those related to your inquiry, follow-ups, and review requests, via automated technology. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency may vary. Reply STOP to cancel or HELP for assistance. Acceptable Use Policy